Terms of Use

Welcome to mytestplan (the “Site”). By accessing or using the Site and its services, you agree to comply with these Terms of Use (the “Terms”). Please read them carefully before using our services. If you do not agree with these Terms, do not use our Site.

1. Acceptance of Terms By accessing or using the Site, you affirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into this agreement.

2. Services Provided Our Site provides online courses and resources for software testing (the “Services”). We reserve the right to modify or discontinue any aspect of the Services at any time without notice.

3. Account Registration To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information during registration.
  • Keep your login credentials confidential and not share them with others.
  • Notify us immediately of any unauthorized access to your account.

You are responsible for all activities that occur under your account.

4. Payment and Refund Policy

  • We strive to ensure that you are satisfied with your learning experience. However, if you find that our course is not the right fit for you, we offer a clear and fair refund policy as outlined below:

    You are eligible for a full refund if:

    • Your refund request is submitted within 7 days of your enrollment.
    • You have completed less than 50% of the course content, as tracked by our learning platform.

    To request a refund, please follow these steps:

    1. Contact our support team via contact form.
    2. Provide your enrollment details (e.g., your name, course name, and date of enrollment).
    3. Briefly explain the reason for your refund request (optional).

    Our team will review your request and process the refund within 5 business days of approval.

    • Refunds will only be issued to the original payment method used during enrollment.
    • Requests submitted after 7 days from enrollment or if more than 50% of the course content has been completed will not be eligible for a refund.
    • If you are experiencing issues with the course, we encourage you to reach out to our support team. We’re happy to help resolve any problems!

5. User Conduct You agree not to:

  • Use the Site for any unlawful purpose.
  • Distribute viruses or harmful software.
  • Copy, modify, distribute, or reverse-engineer any part of the Site without prior authorization.
  • Engage in any activity that disrupts or interferes with the Site’s functionality.

We reserve the right to terminate or suspend your access if you violate these Terms.

6. Intellectual Property All content on the Site, including but not limited to text, graphics, logos, videos, and course materials, is the property of mytestplan or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is prohibited.

7. Disclaimer of Warranties The Site and its Services are provided “AS IS” and “AS AVAILABLE.” We make no warranties, express or implied, regarding the Site’s operation, availability, or the accuracy of its content. Use of the Site is at your own risk.

8. Limitation of Liability To the fullest extent permitted by law, mytestplan and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or inability to use the Site.

9. Changes to Terms We may update these Terms from time to time. Changes will be effective upon posting. Continued use of the Site constitutes acceptance of the revised Terms.

10. Governing Law These Terms are governed by the laws without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts.

11. Contact Information If you have any questions or concerns about these Terms, please contact via contact form.

12. Disclaimer on ISTQB This course is independently developed and is not affiliated with, endorsed by, or in partnership with the International Software Testing Qualifications Board (ISTQB). All trademarks, service marks, and logos related to ISTQB are the property of their respective owners.

We aim to provide high-quality training that aligns with industry standards, including ISTQB concepts and principles, to help learners succeed in software testing certification exams and their careers.

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.